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Once again, Apex employees have declared this
a Best Place to Work!

 

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We are mortgage experts, innovators, creators, and community driven volunteers – inspired by transforming our customers’ lives through well-planned home financing. We have customer experience best practices in our DNA, leading with a transparent process rooted in partnership, accountability, and honesty. We build great processes, test them, and then dismantle and reconstruct them to continuously improve. And at the heart of everything we do is an unrelenting drive to create happy homeowners by delivering memorable customer experiences. Our roots are local, our approach is collaborative, and our team is unstoppable.”

 

Over 20 years delivering a better borrowing experience

Since day one at Apex Home Loans, we've been committed to finding you the perfect mortgage to meet your financial goals. Over time, we've built an in-house infrastructure to drive efficiency, a transparent loan process to provide peace of mind, and an unforgettable customer experience. In addition to helping you purchase a home or refinance an existing mortgage, we also manage your mortgage for its lifetime, reward community members who go above and beyond, and drive positive change in our communities. With seven branch locations, Apex is licensed and positioned to originate in DE, DC, FL, GA, MD, NJ, NC, PA, SC, VA, and WV. 

We started Apex Home Loans because we believed that together we could create a lending institution with a strong foundation, better process, and remarkable customer experiences.”

- Craig Strent, CEO & Co-Founder

 

Our Core Values

At Apex Home Loans, five core values drive our team:

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Partnership

We approach every interaction from a position of partnership, making it our primary goal to set customers on course to complete financial wellness with a well-planned mortgage. Moreover, we strive to provide our business partners with proactive updates, marketing tools, and valuable educational opportunities.
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Accountability, Honesty, & Transparency

Our personal service hinges on the real accountability enabled by our local status. We value transparency and honesty throughout every interaction, open lines of communication, and accessible Apex representatives.
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Continuous Improvement, Innovation, & Efficiency

We believe in Kaizen, the Japanese business philosophy of continuous improvement and personal efficiency. We work hard to constantly improve our systems, our practices, and our processes for the benefit of all.
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Community-Driven

We are committed to making an impact in the communities where we live and work. We encourage humanity above a business agenda, placing value in community engagement, volunteering, and involvement in local civic organizations and boards.
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Memorable Customer Experiences

We are committed to a better borrowing experience every time, striving to deliver friendly and personal service, proactive updates, and mortgage resources that make this promise a reality.

Apex in Action

Drives, Volunteering, and Charitable Giving

Apex in Action is our program for doing well by doing good. The program was created to support the organizations and causes our employees value by providing our team with opportunities for giving and volunteering. Whether we’re collecting food, books, school supplies, or coats, our drives have helped combat homelessness, hunger, underserved students, and workforce inequality. Over the past few years, we’ve raised over $4,000 for Hope Connections,  collected over 500 pounds of food for local food banks like MANNA Food Center and Nourish Now, and collected countless backpacks and school supplies for Montgomery County Coalition for the Homeless and school districts across MD, and more...

Apex in Action also makes it easy for our employees to volunteer and give back. Whether we’re raising $9,000 for Habitat for Humanity, writing Thank You cards to our veterans and troops through Operation Gratitude, or adopting a family during the holidays through A Wider Circle, there’s always an opportunity to get involved right around the corner. 

Increasingly, the values instilled by Apex in Action have become our culture, grounding our team by giving back and helping our communities. Our team has created deep and meaningful involvement with civic organizations, and we now have representation in 25 such groups across the DMV. We’re also thrilled to be more active locally than ever before, having sponsored over 24 community events in recent years. 

Check out some of our recent Apex in Action initiatives!

 

 

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