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Our Mission Statement
Apex Home Loans, Inc. provides financial solutions for professionals,
their clients, individuals and families to assist in accomplishing
their goals. Many of our clients are referrals from legal,
taxation, family planning, insurance and investment professionals
assisting in achieving their client's goals. In the process, we
have been fortunate to serve the professional community for their
personal needs as well. Additionally, we are committed to
giving back to the community and do so through our involvement in
the Greater Washington Board of Trade and through our Annual Charity
Golf Outing to benefit DC Habitat for Humanity, which has raised
more than $ 12,000 over the last 3 years.
With regard to our clients, our true, long term relationship with
the client begins with the closing. When we try to handle
every transaction in a manner that creates the highest degree of
client satisfaction possible, we have earned their business, as
well as all of their referrals. We do this in three macro
steps.
1.We analyze the client's current financial situation (where they
are now), and, through the interview process, establish their priorities,
regarding their financial wishes (where they want to be).
We then match their current financial situation and future financial
wishes with a mortgage solution that is tailor made to their goals
(it gets them on the road to where they want to be) that best aligns
with the clients life style.
2. Once the client and Apex Home Loans, Inc. have agreed on
the loan program, we make every effort to expeditiously close
the transaction with the least amount of inconvenience.
3. Once the loan closes, our job truly begins. Through consistent
application of our database and client retention contact program,
we stay in touch with our clients on a regular basis, advising them
on how to best help themselves overcome their challenges and prepare
for the future through our annual Mortgage Checkup Program. In the
long term, we provide the client with a "one stop shop" for all
current market trends and professional services referrals.
Our mission is to create "raving fans," which we see as clients
who trust us with handling what are often their largest asset and
largest debt, their home and mortgage. We strive to provide a mortgage
experience that is legendary, not just satisfactory, such that clients
will never have to shop for a mortgage broker again and will feel
compelled to refer friends and family to us.
In conclusion, our goal is the earn the right to be a trusted mortgage
advisor by providing them with so much value that they consider
us to be an integral part of helping them meet their long term financial
goals. At this point, they have become clients not just for
one transaction, but for life.
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For a list of the
kinds of Professionals we develop long term mutually beneficial partnerships
with, Click Here.
For a list of our
preferred Realtor Partners (those who have demonstrated a high level of
professionalism, those you can chose with confidence), Click
Here.
For a list of our
Preferred Professional Partners ( those who have demonstrated a high level
of professionalism & expertise in their areas of expertise), Click
Here.
To read actual client
testimonials, regarding the level of service we have provided in the past,
Click Here.
In the Apex Home Loans,
Inc. Information Library you will find helpful information on some of
the finer points of owning your house. Click
Here
To Register for our
Free weekly e-mail newsletter, which details market trends
& changes, mortgage info, tax strategies, real estate ideas, etc.,
Click Here.
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