CLIENT FEEDBACK FOR ERIC GATES
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"Eric is the most hospitable and efficient person I have dealt with, period, in any business. I recommend him to anyone buying a house particularly in this area where even an extra day can cost you the house you want."

Chris H.
Silver Spring, MD

"As in the past, everything went smoothly from start to finish. Thanks Eric!"

Tabby W.
Walkersville, MD

"Once again, Eric & team went above & beyond during our refinancing! Thank you!!"

Peggy R & Paul K
Washington, DC


"Apex Home Loans made the loan process a breeze. From their prompt and friendly service, to completing all the documents, providing a convenient mail-in service and scheduling settlement, applying for and receiving a loan couldn't be easier. On top of their outstanding service, Apex Home Loans was able to provide great loan terms on all our loans we obtained through them; four and counting!"

Gregory & Mary W.
Fredericksburg, VA

"I want to express my sincere appreciation to the Apex team for all their hard work. Thank you for getting us the loan with the terms we wanted. The staff was very friendly and helpful. We were fortunate enough to work with Eric, who was very attentive and answered all of my questions. The entire transaction went smoothly because it was well-planned and well-executed. I will definitely use Apex Home Loans again in the future, and I would recommend Apex to anyone who is looking into buying a home."

Zhin X. & Hui C.
Silver Spring, MD

"I had a week before I left for Africa (where I work) to get everything ready for closing. Eric Gates was amazing! He thought of every possible problem that would arise with my being out of the country and had everything in place to fix all problems. We had the easiest closing 30 days later, thanks to Eric's planning."

Sonia O'C.
Riverdale, MD

"Thank you so much for your assistance in purchasing our home. We feel confident with the rate you found us to be able to afford such a great house. Your team was very professional and we hope to refer many friends your way. Thanks again."

Michelle & Chris B.
Leesburg, VA

"I will tell you that Eric Gates was absolutely wonderful. He was quick, smart, helpful, nudged when necessary, but not much. It was quite unusual for someone in business, especially now when most telephone people sound like automatons -- to display as much sensitivity as he did. Many Thanks. Will recommend you if I have the opportunity."

Jeanne C.
Washington, DC

"This was the second time that I used your services and I have to admit that I am completely satisfied with your level of professionalism and customer service. Eric has always been most responsive and courteous, very understanding and accommodating. It is refreshing to work with someone who listens to the customer and takes their needs and circumstances into utmost consideration. Keep up the good work!"

Firoozeh Z.
Falls Church, VA

"I had heard some horror stories from other people about dealing with lenders and mortgage brokers, but Apex put me completely at ease. The staff was very friendly and helpful, and they handled the whole process very efficiently, keeping me well informed at each step. I would highly recommend Apex to any homebuyer or refinancer."

Paul R.
Washington, DC

"Thank you for making this refinance so easy and pain free. You and your team were always professional and effective. The complete process was handled very efficiently. I look forward to working with you in the future."

Charles & Lillian M.
Hopewell, VA

"I was confident about going with another mortgage company until I met Eric and crew. They practically sold me on the spot with their knowledge, expertise, and responsiveness."

Yoko C and Takyi K
Silver Spring, MD

"The service you provide is excellent, friendly, quick and professional. It's refreshing to find a business with a true commitment to customer service. Thanks so much!"

Leah L. & David T.
Washington, DC

 

"As usual, everything went without a glitch. You have really made what could have been a very difficult process a very easy process. I really appreciate your effort to make everything go so smoothly. We are truly satisfied customers."

Richard D.
Alexandria, VA

"Even after I was satisfied with a great loan option, Eric kept searching rates and found something better. Proactive and communicative in ways that served me well. Thank-You all."

Bruce & Susan J.
Hyattsville, MD

"Since we were buying our first home we were a little nervous about the entire mortgage process, but Eric and the Apex Staff made our experience enjoyable and easy to understand. We would recommend Apex to anyone looking to buy their first home!"

Gail & Jeffrey G.
Ashburn, VA

"My experience with Apex was very satisfying. I was particularly impressed with the amount of time Eric Gates was willing to spend with me to help me make an informed decision even before I had decided to refinance with Apex Home Loans."

William & Sally Ann S.
Fairfax, VA

"Our loan was handled promptly and professionally every step of the way - all questions answered, explanations adequate - we got the service we paid for. Eric & Kirk (Shulman) were right on top of it. Thank You."

John & Lucy S.
Waldorf, MD

"'Fast, friendly, professional' what more can a person want. Thanks again for your help."

Steven & Eun R.
Centreville, VA

"Eric was extremely patient throughout the process. Eric Gates clearly explained my loan options and patiently walked me through the process. He answered any and all questions I had. The application process was quick and straightforward."

Stephen S.
Bethesda, MD

"We were referred to Apex home Loans by a friend only after we were frustrated with another lender helping us refinance. Eric Gates provided us with honest "hassle" free information to help us make a "more" informed decision. The e-mail/website updates made receiving information up to date on our loan process even more convenient. We have "already" started referring our friends. Thank You."

Michael & Tracy T.
Gaithersburg, MD

"Apex did a great job. The terms were the best available and the settlement couldn't have been less hassle free."

Lizann P.
Washington, DC


"The service provided by Apex Home Loans was sensational. All of our questions were answered promptly and courteously. I would recommend your services to anyone. Than you for a job well done."

Rudolph & Dorice G.
Alexandria, VA

"It has been a great experience from the beginning to the end. Painless and pleasant. Eric was always ready to answer my questions personally. I would and have highly recommended Eric and Apex to any of my friends or family."

J. Mark W.
Washington, DC

"We operate our own fledgling small business, and Eric was never daunted by our rather complex financial situation. He always treated us professionally, and was responsive throughout the process. In fact, when our financial situation changed at the last minute, Eric - on his own initiative - went out and found us an even better deal, saving us thousands and putting us in our dream house. Thanks, Eric!"

Chris & Rosalyn P.
Alexandria, VA

"We were very happy with the service and attention of the staff. The refinance experience was less 'painful' than anticipated."

Michael & Donna A.
Falls Church, VA

"This experience reminded me of perfect customer service. Eric was responsive and easy to reach. James (the settlement agent) provided great details about every paper we signed. We will recommend you to our friends and family."

Robert & Susan W.
Chantilly, VA

"The folks at Apex are friendly, efficient and a pleasure to deal with."

Richard M. & Elizabeth B.
Washington, DC

"I am writing to thank you for making the refinancing process so painless for us. Richard and I feel most fortunate to have chosen you as our Consultant.
When embarking upon this process I heard so many warnings and horror stories form friends about how arduous and frustrating refinancing can be. I cannot imagine what they were talking about after dealing with you.
What we appreciate most was your guidance and follow through with us throughout the process. You were always accessible and responsive when we had questions. You kept all your promises and delivered on time.
Thank you for making things so easy for us. We look forward to working with you in the future and will enthusiastically recommend you to others."

Elizabeth K. B.
Washington, DC

"Apex Home Loans was very professional and quick with the approval of our loan. Their follow-ups and emails were very helpful and they were very patient with us. I will definitely recommend Apex Home Loans to my friends and co-workers! Thanks so much everybody for making us first time homebuyers!"

Randi H. & Joshua D.
Silver Spring, MD

"We had a very positive experience with Eric Gates throughout the process. Despite a multitude of problems Eric was always helpful and guided us through the process. I don't think anyone could have made it any easier for us."

Thomas & Michelle C.
Washington, DC

"As usual, Eric Gates and Apex made the process uneventful and successful. Eric did his usual outstanding job. Superb, prompt, and responsive service."

Lucien & Kristi A.
Providence, RI

"Apex provided the best rate and outstanding service!"

Raymond P. & Heather S.
Alexandria, VA

"Eric was very responsive and followed through on every detail. He informed me well ahead of time of the information he would need to process our loan and there were no 'last minute surprises.' My husband and I will be referring our friends to Eric, as we are confident he will provide great service."

Christina & David P.
South Kingston, RI

"Our experience with Apex Home Loans was very favorable. Eric Gates did a wonderful job in guiding us through the process. Eric was always available to answer our questions. He even went to our defense when we had a problem with the underwriter, and got it resolved quickly. We felt very comfortable working with him. Eric made the refinance process the easiest one I've experienced. I would recommend him and his company to anyone looking to refinance their home."

Scott and Lisa K.
Springfield, VA

"I truly can't thank Eric enough for all of his hard work, patience, and professionalism during this process. From day one, I felt that he was supportive and he proved to be on my side. Eric stayed with me after a horrible experience with one property earlier this year and I was determined to have him and Apex see me through. With his help, I have achieved a major goal in my life. Thanks for everything."

Christina C.
Washington, DC

"Extremely smooth and professional-great staff."

Suzie S.
Fairfax, VA

"My contact with Apex was very positive. Unlike other mortgage-related professionals, Eric Gates returned my calls promptly and was often available when I called. He also called with updates throughout the process, which went very smoothly. Apex truly provided a hassle free home loan."

Elizabeth M.
Alexandria, VA

"The overall handling of our transaction was excellent. We are very pleased with our rate. Eric Gates did an exceptional job taking care of us. He moved very quickly and was very responsive to situations that arose. We appreciate his professionalism and that of the staff at Apex; we would recommend them to anyone. We could not be happier with our experience. Thank you again for helping us to get into our home."

James & Miriam A.
Alexandria, VA

"Eric did a great job on our mortgage. Our loan was the least stressful part of our home-buying process."

Brian B. & Angela T.
Derwood, MD

"I just wrote my financial advisor this morning to thank him for sending me to Apex. Eric has been thoughtful, thorough and efficient throughout the loan process. By explaining things so clearly, he made me fell quite at ease, as did the settlement representative he brought in. If opportunity arises, I will certainly recommend Apex Home Loans to a friend. "

Marilyn K.
Oxon Hill, MD



  

"I shopped around for a long time before choosing Apex and my wife and I have no doubt it was the right choice. After getting a rate quote from a major bank, we thought we could do better. Eric Gates, even in our first phone call showed that his priority was meeting our needs and structuring a loan that would work best for us. He took time to understand our goals, our financial situation, and our priorities and was patient in answering our questions and guiding us through the process. Once we decided to go with Apex Home Loans, we had nothing to worry about. We have heard horror stories about loan processing and problematic closings, but we got the best loan possible, and everything went smoothly. Even our realtor, who's been in the business for 30 years, was impressed with Apex's service and responsiveness."

Mark & Amy M.
Silver Spring, MD

"Overall we were extremely satisfied with Apex and in particular Eric Gates. In addition to getting a terrific rate, we found the process to be quick and relatively painless. Mr. Gates was prompt, courteous and detail oriented. He very adroitly uses e-mail to communicate. We have no reservations about recommending Mr. Gates and Apex Home Loans to friends and colleagues."

Jose D & Donna C.
Baltimore, MD

"My Experience was a positive one in the home refinance. Eric was especially pleasant to work with. The two ladies at the front desk handled the phone calls very professionally. The settlement attorney took the time to correct errors and help complete paper work before we left the office."

Alfred & Roberta G.
Glenn Dale, MD

"The refinance experience I had with Apex was fairly painless. Eric Gates established my trust, and after that, everything just fell into place. Eric took time to answer questions. (And he was patient!)"

Christi C.
Reston, VA

"Out of al l the people we've dealt with throughout the whole house-buying ordeal, Eric and Apex Home Loans were the most professional and supportive. We were impressed not only with the initial work, but also the follow up. We've already recommended Eric to a couple of friends!"

Peggy R & Paul K.
Washington, DC

"As usual, Eric's service and attention to detail was incomparable. The entire process from options, terms and closing was smooth, efficient and professional. We will continue to recommend Apex to friends and colleagues."

Lucien & Kristi A
Providence, RI

"Having financed and refinanced several times in the past. I'm all too familiar with mortgage brokers who promise but don't deliver. Not so with Eric Gates and Apex. The service was prompt, responsive and reliable. The rates were competitive. And best of all, Eric is a nice guy. Apex and Eric have my vote of confidence and repeat business."

John & Mary D.
Washington, DC

"We presented ourselves to Apex in need of refinancing. There were time constraints to deal with and a great deal of communication required. Eric was a true professional and a delight personally. We intend to recommend Apex with the utmost confidence. Having come away from another organization dissatisfied, it was comforting to work with someone so trustworthy."

Richard & Danna K.
Laurel, MD


"Working with Apex took the stress out of an intimidating process. I appreciate the fact that Eric Gates answered all my questions and put me in direct contact with other resources for the tough issues related to my transaction."

Julia S.
Washington, DC

"I've had a great experience with Apex Home Loans, especially thanks to Eric Gates who handled my case. He made a tremendous difference in the whole process and delivered above my expectations. He was always timely, courteous and very knowledgeable even though there were bumps in the road out of his control. I will recommend him and Apex in a heartbeat to anyone looking for a home loan."

Anna C.R.
Manassas, VA

"Our closing went smoothly, and Apex Home Loans and Eric Gates deserve a lot of the credit. Eric kept us informed on a continuous basis and he even checked into see how we were doing even if there wasn't additional paperwork due at specific week. We find Eric and Apex Home Loans to be an excellent company to work with, and will recommend them to any friends that may need a home loan."

Stephen & Deborah F.
Ijamsville, MD

"This loan handled by Apex was the easiest, most hassle free loan I ever made. Mr. Eric Gates was most professional and knowledgeable. I made one telephone call as a result of a newspaper advertisement and did little else. I never left my home and the whole process was a pleasant experience."

John L.
Gaithersburg, MD

"Thank you Eric Gates at Apex. This is my second refinancing with Apex. 1st one, was for credit 'repair' 2 years ago. The terms were most convenient for quick recovery. This 2nd time Apex managed a better rate and fewer years mortgage. It's wonderful!! Thanks Again."

Myriam L.
Church VA

"I was extremely impressed with the quality of service that I received from Apex Home Loans. Mr. Gates is very knowledgeable, reliable, and above all, very nice! He always answered all my questions, got back to me right away, and took care that all transactions went smoothly. Our real estate agent pointed out that he seems to do more than other mortgage brokers! I would highly recommend Apex Home Loans."

Karin R.
Germantown, MD

"Eric was very courteous and professional in all of our dealings, keeping us constantly updated without us calling. It was probably the smoothest home purchase anyone could hope for. Thanks Eric - and to your professional staff."

Debbie S.
Mount Airy, MD

"I rate my overall satisfaction with Apex as excellent- 4 Stars. Eric Gates always treated me with courtesy, respect, and patience. I feel that I received the best deal possible. I shall recommend them highly to my friends."

Barbara E.
NW Washington

"On the basis of our general experience looking for loans, we seem to have been fortunate to get this one. Apex Home Loans has done well to make it available. Eric was always very competent and helpful in answering our questions."

Daniel M.
Washington, DC

"Things could not have worked out better for me. Eric listened, asked questions, and came up with some suggestions. He solved my problem. In this "situation" with no pain, there was lots of gain. Thank you!"

William B.
Myersville, MD

"I was extremely please with the service I received from Apex Home Loans. Eric was helpful, timely, and thoughtful about all the details of refinancing my mortgage."

Elizabeth S.
Vienna, VA


"It has been a very nice experience working with you. It is good & refreshing to know how much pride you take in your work. We have learned to watch our backs because most other companies offer a lot, but in the end they never fulfill their promises. Thank you very much for the respect with which we were treated. You delivered more than you offered. Congratulations to Mr. Eric Gates."

Luis A. G.
Great Falls, VA